Whistleblowing System plays a crucial role in identifying potential issues and addressing those that may go unnoticed. The proper implementation and use of the system can enable the strengthening and growth of our ethical values and also protect the Company from risks such as, by way of example, those of a reputational nature.

 

By promoting a transparent work environment, our system empowers employees also to speak up when they witness or suspect any wrongdoing within our organization.

 

Going beyond the compliance with legal requirements, we decided to implement the System making it accessible worldwide.

 

Our Whistleblowing system

 

The Whistleblowing system shall be used when there is a reason to suspect that laws, regulations and/or our internal rules, such as our Code of Conduct, are being violated.

Every employee should, without fear of retaliation from anyone, use our reporting channels to raise genuine concerns of any such improper activity.

 

External third parties (such as suppliers, customers and others external stakeholders) that have business relationship or are involved with the Yokohama TWS Company, may as well report suspected violations using the Reporting Channels.

 

How to report

 

Yokohama TWS Whistleblowing Reporting Channels

 

Reports can me made:

 

1.       Through Y-TWS WB Alert Line, a reporting online platform;

2.      Via the toll-free hotline, where available;

3.      By physical letter, to the registered offices of each company to the attention of the Case Manager appointed at local level, where available;

4.      Upon express request addressed to the Case Manager, by means of an in-person (physical or virtual) meeting.

 

As far as European legal entities are concerned, alerts can also be issued through external reporting channels, activated by the individual designated national authorities, only if certain conditions are met.

 

 

*Yokohama TWS Company uses an independent external web service and mobile app, offered by Face Up Technology s.r.o., to enable online or phone reporting, also anonymously, about facts or acts that constitute, also potentially, violations.

 

The Y-TWS WB Alert Line is available 24/7. Reports can be made also in native language. To help investigate a concern, we ask that you provide as much detailed information including dates, persons involved, countries, incidents etc. so that Case Manager can effectively investigate the report.

 

After receiving a report Case Manager will evaluate its admissibility. If it’s proven, a formal investigation will be conducted. Any consequent findings are recorded and reviewed. Proven cases of non-compliance can lead to disciplinary and/or legal action.

 

You will be contacted by the investigation team and informed about the outcome of the investigation. Retaliation of any kind against anyone who reports a concern will not be tolerated.

 

More details can be found by consulting the relevant Whistleblowing Policies and Procedures.

 

Any questions or request for information about Whistleblowing can be addressed to the Yokohama TWS Legal via email address whistleblowing@yokohama-tws.com.

 

Please note that this email address cannot be used for reporting purposes.